Shipping, Payments, Guarantee
ADVANCE RESERVATION POLICY FOR OUR BABIES : I take pre-hatching reservations for my rarest, in-high-demand babies. I will record reservations in the order in which I receive them, except that orders for male / female pairs take precedence over odd number orders. Your exact place in line is held once I receive your 25% deposit (up to a maximum of 100.00 deposit per animal).
may also get in line for animals by simply leaving your name and complete
contact numbers with the list of the animals you'd like. I'll then fill your request, if I can, after all deposit
customers' orders have been filled first. Those
people leaving their money on deposit with me in advance have first priority on
your animals are ready to ship, I will contact you and ask for the balance of
payment within 10 days. Please
leave the best telephone numbers for reaching you (unless you've paid in full in
advance, in which case I'll hold your animals if you're away on vacation or
otherwise distracted when shipping time arrives). Email and / or fax numbers are even better than phone
fully expect to produce the animals listed this season. Nothing ever goes 100% as planned. Deposits left with me are non-refundable if you change your
mind. PLEASE don't send money
unless you're sure about what you want, or are at least willing to take other
animals or drygoods I sell instead of a cash refund. I will return
your deposit if I fail to produce the animals you wanted originally, but not if you
change your mind.
I also occasionally sell off adults and sub-adults raised as future
breeders - CALL to inquire. Iíll
try to keep an inventory of those larger animals on my website, but it may not
always be up-to-date.
: I accept
payment by money orders / cashier's checks ( make them
payable to 'Kathy
, or cash, or credit cards using PayPal
or business checks are also acceptable, but I canít release any animal or product
until at least 10 days have passed after receipt.
I only accept VISA & MASTERCARD credit cards for purchases if you
go through PayPal on the Internet. Click the banner just below to
sign up to use it with me and many other web merchants.
Click the banner just below to sign up to use it with me and many other web merchants.
PAYING VIA PAYPAL
Since I donít yet have a shopping cart feature (weíre working on that!), just go to www.paypal.com and log onto your account (or open a new, free account if you donít have one already) and follow the directions below.
Once logged on, choose ďsend moneyĒ. When it asks to whom, type in email@example.com . Be sure there are no misspellings! Then enter in the total cost of the items desired, plus postage, for the grand total to be sent. There are a few choices of postage listed on my site. Choose the one you want (Priority gets there a little more quickly, but costs more, etc. Or, choose the correct international postage if you are not in the U.S.). Once you have added the postage to the cost of the books or other goods, just enter the total amount into your paypal screen, and send it on to me. I will mail the order out just as quickly as I can once I receive it. If you donít get an email from me within a couple of business days (I am sometimes out of town on weekends), be sure to contact me to make sure the payment went through ok.
IF YOU WANT TO ORDER LIVE ANIMALS,
please call or email first, so I can check availability and shipping
options for you.
* Please note that PayPal knows me as 'Blue Chameleon Ventures', not 'CornUtopia'.
RETAIL GUARANTEE :
First off, there is NO guarantee that a corn snake, or any snake, will always be tame and never bite. Corn snakes can and do bite sometimes! It's a harmless scratch like you'd get from a kitten or rose bush, and it can bleed a little. If you want a pet that will never bite, no matter how much you tease, scare or abuse it, click HERE.
Please understand that I work very hard trying to develop "pure" strains of many of my snakes. It takes careful attention to detail, raising large numbers of hatchlings, ruthless culling and a little luck. I get better at predicting appearance each season, but it's still not a 100 % accurate science. In other words, I can't absolutely guarantee that every neonate will be exactly like the parents (or a picture you saw published). I honestly expect them to fit my descriptions, but every year a few don't quite grow up to be perfect "10's". On the other hand, some exceed my highest hopes and get sold off before I see them blossom out fully. That's just my tough luck. Buying babies is always a slight gamble in this respect. As a breeder, I accept this reality when I acquire new stock. That's why I usually buy a group -- to assure that some turn out as nice or nicer than expected. Conversely, I also know that most people expect nothing less than perfection when they order a specimen "sight-unseen", so I offer this additional guarantee: If, after a year, a non-discounted animal that you've purchased from me just doesn't live up to my list description, but is otherwise healthy, I'll buy it back or replace it with a hatchling of the same type from the next year's progeny - your choice! For discounted or wholesale orders, I offer individually tailored guarantees based on order size & discount, shipping method, and other factors.
all of my captive-bred herps purchased at these list prices are guaranteed to
arrive alive and in perfect health. Should
any kind of problem arise, please speak to me in person on or before 9:00 p.m.
on the 7th day after receiving the animal(s) in question to discuss it.
After then, I will assume that you are satisfied, that the deal is
consummated, and my responsibility for adjustments has ended.
My business is run from my home; itís not open to the
public like a retail shop. I do,
however, have guests over only if they call at least a few days
in advance and made arrangements with me by telephone.
IMPORTANT, PLEASE TAKE NOTE >>>>> Shipping via any method is a
long, bumpy ride, and a turbulent and somewhat traumatic experience for animals,
especially babies. The best thing
you can do upon receiving some is set them up in their new home and leave them
alone for a minimum of 3 full days and nights! Sounds a little crazy, right?
You want to check them out. You
want to show them to friends. You
want to see them eat something -- immediately!
Try to resist the temptation and instead let them settle down in their
new surroundings. Their whole
universe has just been changed, and they're nervous.
True, they may grab a pinkie without hesitation the moment they arrive,
but the stress of it all often catches up with them and may result in
regurgitation a day or two later "for no apparent reason".
Don't forget, I guarantee them to be voluntary feeders, so you can allow
them a 3-day "settling-in period".
Many years in the business as a reptile breeder backs this valuable
and not-always contemplated piece of advice.
If you've enjoyed my website, please help spread the good word and put a link to me on your website. Use this banner too if you wish. THANKS!
/ Kathy Love
<<< I answer all emails, if I can. If you do not receive an answer, please check your spam filters and make sure my reply can get through. Several emails have been returned as undeliverable recently and I usually have no other way to contact you. Please feel free to call if you would like to discuss your question or email.